After over a decade of uncovering customer insights by reviewing hundreds of thousands of calls, we’ve identified the two leading indicators that can improve HCP sentiment — and sales effectiveness — during contact center interactions.
With the Centerfirst Sales Accelerator, you’ll unlock tools to:
- Assess your current sales performance and determine ways to improve effectiveness
- Train your reps to ensure sales readiness
- Accurately measure sales performance and make changes in real time
Learn How to Build Positive HCP Sentiment
These leading indicators help pharma companies adjust their sales strategy before results come in, making sales reps’ interactions more impactful.